Support

Last updated: 2026-10-22

Write to support@vladislove.online — we read every message. Please include your iPhone or iPad model and iOS version.

The reminder does not arrive. Allow notifications for Kletka in iOS Settings → Notifications. If today's daily is already solved, the reminder skips that day.

My history did not come back after a reinstall. Check that you are signed in to iCloud and that iCloud is on for Kletka, then open Statistics and give it a minute or two.

My time is not on the leaderboard. Times go to the board of the day they were solved on, and only daily grids count. If a hint or checking was on, the time goes to the “with help” board.

Shaking the phone shows a hint. Turn it off in Settings → Help → Shake for a hint.

The levels. Each grid is graded by the hardest technique it needs; see Play → Techniques for the twelve techniques and a real example of each.